What is process mining? Refining business processes with data analytics
Process mining helps organisations gather insightful data to evaluate the reliability, efficiency and productivity of business processes.
View ArticleThe 15 most valuable IT certifications today
Certifications and skills can boost your salary, set you apart from the competition and help you land promotions in your current role.
View ArticleMicrosoft 365 certification: Skills and training to advance in the cloud
With many organisations moving to the cloud, Microsoft 365 has become a popular productivity suite for businesses of all sizes.
View ArticleWhat is workforce management? A process for ensuring employee productivity
WFM began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and workforce scheduling.
View Article10 popular Kanban tools for workflow management
Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams.
View Article10 IT leadership development programs to help you level up
Whether you’re new in your IT career or a seasoned IT pro, if you’re interested in IT leadership, these 10 development programs will help get you on the right path.
View ArticleWhat is business process analysis? A methodology for improving process
BPA helps organisations dig into vital business and IT processes to find problems and opportunities for improvement.
View ArticleThe value of a solutions architect, a vital role for IT-business alignment
Solutions architects are a vital role in organisations wanting to align business goals with IT services, products, software, and infrastructure.
View ArticleWomen IT leaders reset CIO-CISO relationship
Angelic Gibson and Christina Quaine are bridging the gap between IT and security by drawing on their experiences as women rising up in IT.
View ArticleInside CMDB, a data warehouse for IT environments
A configuration management database enables an organisation to manage, control, configure, and identify assets across the organisation.
View ArticleWhy AI in hiring might do more harm than good
AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but this has the potential to hurt DEI efforts.
View Article12 data science certifications that will pay off
Looking to get ahead as a data scientist? Earning one of these data science certs will help you stand out in one of the hottest careers in IT.
View ArticleIBM CIO Kathryn Guarini on being Big Blue's first customer
Kathryn Guarini is taking her expertise in developing emerging technologies to the realities of the business in a role that blends vendor and client.
View ArticleWhat is OKR? A goal-setting framework for thinking big
Objectives and key results (OKR) help establish high-level, measurable goals for your business by establishing ambitious targets and outcomes that can be tracked over the quarter.
View ArticleBurnout: An IT epidemic in the making
IT professionals are reporting exhaustion at alarming levels and IT leaders must recognise the symptoms and take steps to address contributing factors to avoid increased attrition rates, decreased...
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